Background & Description

Main duties and responsibilities:


  • Manage the overall IT and communication systems including the LAN,WAN and Internet and Intranet connections and applications
  • Support and enhance Active Directory accounts and group policies
  • Establish and maintain user accounts, profiles, file sharing, access privileges, security and backup of data including responding within agreed time limits to call-outs;
  • Actively monitor and maintain as well as advice on IT security protocols, systems and networks.
  • Maintain inventory of IT hardware/software and other resources including procedural documentation and relevant reports
  • Monitor and report ICT expenses
  • Input and maintain IP addresses to provide network access to SPO staff.
  • Provide maintenance services, troubleshooting and technical support to users regarding computer hardware, Web-base applications  and network maintenance
  • Assist in help desk function
  • Provide support on online video conference / interview using Skype
  • CCTV monitor, maintenance and backup
  • Provide supports regarding scanning of documents/ reports
  •  Plans and supervises installation and relocation of new computers, printers, Wi-Fi Routers, Scanner and LAN
  •  Provide training to office staff on various IT application and software utilization
  • Maintenance of record of all IT equipment like desktop / laptop / printers / scanner  / network switched / Routers / Firewall
  • Make necessary hardware procurements, software and spare parts as required under future developments in consultation with the Manager IT and RC management
  • Perform other ICT roles or work as requested by the Manager IT.


  • Adhere to SPO policies and promote participatory culture and demonstrate SPO’s values
  • Prepare annual/quarterly work plans and reports
  • Participate in the programme planning and review meeting at least once a year to review the past achievements future planning
  • Participate in professional development training as identified and approved by SPO
  • Carry out any other activities as assigned by the supervisor
How to Apply

Please visit the following page for more information and online application:

Careers at SPO

About Organization

Since its transformation from a bilateral development project of the governments of Pakistan and Canada to a national not-for-profit organization in 1994, registered under the Companies Ordinance 1984; Strengthening Participatory Organization (SPO) has become the leading Pakistani rights-based civil society organization, in terms of its countrywide presence and outreach. SPO’s thematic areas are substantiated by the organization’s expertise on social mobilization, advocacy and capacity building.

SPO operates through nine permanent offices that include one National Centre and two Regional Offices each in Balochistan (Turbat & Quetta), Khyber Pukhtunnkhwa (D.I. Khan & Peshawar), Punjab (Multan & Lahore) and Sindh (Hyderabad & Karachi). National Centre is managed by five support departments including Finance, Internal Audit, Monitoring, Evaluation and Reporting, Admin and Human Resource, and three project management units, namely, Technical Support Unit, Special Projects Unit, and Emergency Preparedness and Response Unit.