Senior Program Officer MIS Verified listing

Essential Responsibilities

• Support in development and optimization of SQL backend queries for report generation and data analysis.
• Perform frontend development tasks using the JavaScript Libraries & .NET framework to enhance system usability.
• Support the interoperability of the MIS with DHIS2, including data synchronization and API integration.
• Assist in the integration of external systems such as eCBS and RFH ST portal with the MIS/DHIS2.
• Ensure seamless data flow between Mercy Corps’ MIS and partner systems.
• Generate periodic reports (weekly/fortnightly) and automate reporting processes where possible.
• Troubleshoot and resolve issues related to the MIS system, including data import/export processes.
• Train staff and partners on MIS usage, data entry protocols, and troubleshooting.
• Provide technical support to field staff for mobile and web applications.
• Provide technical backstopping for the MIS during the absence of the MIS Coordinator.
• Any other task assigned by the management.

SAFEGUARDING RESPONSIBILITIES  

• Active Learning and Integration: Actively learn about safeguarding principles and practices, integrating them into your work. This includes identifying and mitigating safeguarding risks specific to your area of responsibility.
• Upholding Values: Practice the core values of Mercy Corps, including respecting the dignity and well-being of all participants and colleagues.
• Promoting Open Communication: Encourage an open and communicative environment within your team. Support staff members in reporting concerns through established channels, such as the Integrity Hotline and other reporting mechanisms

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3 to 5 years of professional experience in Management Information Systems (MIS), database administration, or software development.
• Strong technical proficiency in SQL, .NET Framework, JavaScript, jQuery, and front-end development.
• Demonstrated experience in DHIS2 implementation, API integrations, and system interoperability.
• Excellent analytical thinking, troubleshooting, and problem-solving skills with a proactive approach to issue resolution.
• Prior experience within a Tuberculosis (TB) program or similar public health setting, with a firm understanding of key TB indicators and their use in program monitoring.
• Ability to interpret data trends to provide actionable insights that support TB program decision-making and improve service delivery.
• Experience collaborating with technical health staff to ensure the MIS captures data that accurately reflects program performance and meets all reporting requirements.
• Demonstrated understanding of and adherence to strict data confidentiality and security protocols specific to sensitive patient-level health information.