Consultancy: Case Management Verified listing

Pakistan, as a state party to the UN Convention on the Rights of the Child (CRC), has made significant progress in strengthening its child protection systems. UNICEF Pakistan has supported federal and provincial governments in establishing the child protection case management system from 2018 to 2022, and from 2023 to date has been working on strengthening the child protection case management system through in-depth, focused work including development of SOPs, case file review, training of SSWF and mentoring and coaching.

The purpose of this consultancy is to enhance the effectiveness and quality of the response services being provided through the Child Protection Case Management and Referral System (CP-CMRS) across provinces. This will be done by strengthening case management practices through structured mentoring and supervision; updating tools, standard operating procedures (SOPs), and operational guidance in line with emerging needs; building the capacity of the social service workforce alongside robust supervision mechanisms and strengthening case management practices.

If you would like to know more about this consultancy on the detailed deliverables and expected outcomes, please review the complete Terms of Reference here:  ToR TMC0002790x.pdf

• Education: Master`s university degree in Social Sciences, Social Work, Public Policy, or related field

Work Experience:

• Minimum 8–10 years of relevant experience in child protection systems strengthening, social work, workforce strengthening or other relevant areas

Language Requirements:

• Fluency in English is required.  Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Knowledge/Expertise/Skills:

• In-depth knowledge of case management systems, with a strong understanding of international best practices
• In-depth knowledge social service workforce strengthening
• Expertise with capacity building, mentoring and supervision in the area of child protection
• Proven expertise in technical development of SOPS / manuals in the areas of child protection.

Desirables:

• Prior experience with UNICEF and with relevant government partners
• Excellent communication and interpersonal skills, with the ability to effectively collaborate and build relationships with diverse stakeholders.
• Strong analytical and problem-solving abilities, with the capacity to develop strategic roadmaps and provide innovative solutions.
• Familiarity with CPIMS / Primero is preferred