Program Officer

Key Responsibilities

A. Program Reporting:

·         Develop program reports for KP, collecting inputs from project teams and field staff.

·         Review program reports from projects for accuracy, quality and completeness, and follow up on corrections.

·         Forward reports on time to the country office, technical coordinators and project managers.

·         Conduct field and outreach visits to collect program information for reporting.

·         Identify and document best practices, success stories and case studies.

·         Maintain updated program trackers, records and reporting calendars.

B. Support to the Program Coordinator:

·         Support the Program Coordinator with day-to-day reporting, including preparing updates, briefs and presentations.

·         Take minutes and notes of meetings, including PSMT meetings, and follow up on action points.

·         Manage internal communication between the Program Coordinator, provincial teams, department heads and the country office.

·         Maintain organized records and files of provincial documents, agreements and correspondence.

·         Schedule meetings and visits for the Program Coordinator and support their follow-up.

C. Support to the Provincial MEAL Team:

·         Support the provincial MEAL team in data collection, including at field level.

·         Take part in monitoring visits and help prepare monitoring reports.

·         Help follow up on corrective actions and share monitoring findings with project teams.

Coordination:

• Provincial level: Finance, IT and HR department heads, PSMT members, project managers, technical managers and the provincial monitoring team.
• Country office: project team leads, technical coordinators, program officers and the Grants unit.

Education: Bachelor’s degree, Master’s preferred, in social sciences, project or business management, development studies or a related field

Work Experience: At least 3 years of experience in development or humanitarian programs, including program reporting and documentation. Experience with INGOs or UN agencies in Pakistan is preferred.

Skills and Proficiencies:

·         Strong report writing and documentation skills, including minutes and notes of meetings

·         Good written and verbal communication skills

·         Well versed in the use of IT platforms and tools such as Microsoft Teams, Google Forms and Google Meet, and proficient in MS Office, including Excel, PowerPoint and Outlook

·         Ability to collect, organize and analyze program data and present it clearly

·         Ability to conduct field visits and work with communities and partners with respect

·         Demonstrated ability to manage competing priorities with initiative and sound problem solving

·         Highly organized with strong attention to detail

·         Performs effectively in fast-paced, dynamic environments

·         Reliable, supportive and able to keep information confidential

·         Self-motivated and able to work independently with minimal supervision

·         Flexible and composed under pressure and changing circumstances

Languages: Must be fluent in Urdu and English; speaking Pashto or other local languages of KP is desired