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Details
- Job Title: IT Assistant
- Organization Name: Zindagi Trust
- Location: Karachi
- Number of Vacancies: 1
- Gender: Any
- Closing on: 2026-11-30
How to Apply
More about the NGO
Background
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Job Description
- The IT Assistant will provide day-to-day IT support at Khatoon-e-Pakistan Girls School during school hours and assist with the operation and management of a web-based organizational application from Head Office after school hours.Provide first-level IT support to teachers, administrative staff, and students.
- Troubleshoot computers, laptops, printers, projectors, internet, Wi-Fi, and other IT equipment.
- Support computer labs and ensure IT facilities remain operational.
- Respond to and resolve routine IT support requests.
- Install, configure, and maintain IT equipment and software.
- Escalate complex technical issues to the IT team when required.
- Maintain records of IT equipment and support requests.
- After school hours, work from Head Office to manage the assigned web-based application.
- Perform routine data entry, updates, content management, and processing of application-related requests.
- Coordinate with relevant staff regarding application-related requirements.
- Perform other IT-related tasks assigned by the IT Manager.
Requirements
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Qualification
Diploma, certification, or relevant technical qualification in IT/Computer Science, or equivalent practical knowledge
Experience- Minimum 1 year of experience in IT support.
- Good knowledge of Windows, computer hardware, printers, and basic networking.
- Comfortable working with web-based applications and data.
- Good troubleshooting, communication, and problem-solving skills.
- Ability to work independently and manage multiple tasks.
- Willingness to work between KPS and Head Office as required.
