Conduct a comprehensive software requirements gathering with the stakeholders to elicit accurate expectations for a system.
Create detailed process maps, workflow diagrams, and technical user manuals.
Run test cases on new and existing software to identify bugs before deployment and report to the software team promptly.
Interact with the stakeholders to resolve daily system glitches, data errors, and user access issues.
Conduct data validation checks to identify issues in system reports and communicate the errors to the software team in a timely manner.
Monitor system uptime, backup creation, and server logs to catch performance drops.
Requirements
Bachelor's degree in Computer Science, Information Systems, or a related field.
1-2 years of experience in software requirements elicitation and the requirements gathering process. In addition, similar experience required in running test cases and conducting UAT.
Basic understanding of SQL to query databases and generate reports.
Familiarity with SDLC and Agile methodologies.
Proficiency with MS Excel, Visio, Jira, or similar project mapping and tracking software.
Ability to work in a fast-paced environment while meeting deadlines.