Functions / Key Results Expected
1. Project Delivery and Performance
- Develop, complete and update the project implementation plan.
- Implement the approved plan (including establishment of milestones) within tolerances set by the Project Board.
- Embed sustainability dimensions, including social and gender considerations, and environmental and economic aspects, into the project life span.
- Manage the delivery of HR services, ensuring timely, client-focused and compliant implementation, taking responsibility for overall progress and use of resources while initiating corrective action where necessary.
- Ensure that quality of work packages and deliverables comply with the quality requirements defined in the implementation plan.
- Collaborate with relevant technical teams to ensure project activities are aligned with applicable HR policies, procedures and organizational standards, where relevant.
- Liaise with external suppliers or account managers to ensure quality and timely delivery of outputs.
- Manage acceptance and delivery of work packages.
- Monitor project progress, control project variances (if any), and manage changes.
- Identify, anticipate and advise senior management and the project board on mitigating measures against project risks to ensure that benefits to partners and other stakeholders are maximized.
- Identify and report potential opportunities for UNOPS to the supervisor.
2. Procedures
- Comply with the organization’s policies and standards, and ensure project information is kept updated in project management systems.
- Ensure HR-related project documentation, personnel records and operational processes are maintained in accordance with applicable organizational policies and confidentiality requirements.
- Be aware of applicable local laws and regulations, and ensure adherence. This includes international regulations and standards, where applicable, as well as technical standards.
- Prepare and adapt all relevant plans for approval by the project board, and manage baselines.
- Manage the reporting obligations defined in the implementation plan and legal agreements.
- Maintain project documentation in an orderly manner for accessibility and audit support when needed.
- Understand and apply the UNOPS financial rules and regulations. Be accountable for the use of delegation of authority (where applicable) and ensure compliance with relevant policies and standards of ethics.
- Provide a formal handover of the project to the closure manager when applicable.
- Support project audit activities, including planning, preparation and coordination during audits and follow-up on audit observations/ recommendations.
3. Monitoring and Reporting
- Monitor key service delivery indicators and operational performance, identifying trends, bottlenecks and opportunities to improve efficiency and quality of HR service delivery.
- Include a results framework and M&E plan in the project implementation plan with clearly defined indicators and agreed targets, ensure regular monitoring and tracking of project results.
- Prepare and issue regular project and financial reports in accordance with partner and UNOPS requirements for reporting.
- Regularly review project status and evaluate performance criteria (scope, cost, schedule, and quality)
- Maintain diaries and progress reports as required by UNOPS standard operating procedures.
- Provide routine oversight and analysis of delivery data within the dashboard system.
- Ensure all project team members track and regularly update milestones and targets for the duration of the project life span.
4. Stakeholder Engagement
- Develop stakeholder engagement strategies and plans. Actively engage stakeholders, take feedback, and adjust as necessary.
- Establish solid working relationships with the project board (executive, senior users and senior suppliers); clients; and key stakeholders.
- Enable formulation of project communication plans and monitor effectiveness of project communications.
- Coordinate stakeholder engagement and communication, ensuring effective timing and interdependency management of communications. Ensure stakeholders are aware of project activities, progress, and exceptions, and are in a position to accept handover outputs.
5. Quality Assurance
- Work with internal stakeholders to ensure projects comply with audit requirements.
- Work with procurement/ purchasing personnel to ensure effective interface with suppliers’ quality systems.
- Coordinate quality reviews of project documents and deliverables.
- Provide quality control for management outputs (e.g. project documents, reports, etc).
6. Knowledge Management and Innovation
- Create a learning environment for the project team, encourage knowledge sharing and training to contribute to longer-term capacity building.
- Contribute to the standardization and continuous improvement of transactional HR processes, templates and guidance documents.
- Actively interact with the wider HR and project management (PM) communities, share case studies, lessons learned and best practices.
- Stay abreast with latest updates and good practices of the profession, participate in training and learning activities for self to advance proficiency and competency.
- Ensure lessons learned are shared in a timely and appropriate manner.
- Provide feedback to corporate practice groups on policy and systems, when needed.
- Provide feedback to functional groups on policies and related guidance to support the continuous improvement of UNOPS policy framework.
7. Personnel Management
- Organise and structure the project team, ensure clearly defined roles and responsibilities. Provide regular guidance and direction, as needed, and support the team in effectively performing their tasks.
- Lead and motivate the project management team, and manage performance.
- Ensure performance reviews are conducted fairly, accurately, and on time.
- Select, recruit, and train project teams as required, taking gender parity and diversity objectives into account.
- Ensure safety and security for all project personnel in compliance with the UN Department of Safety and Security (UNDSS) standards.
